Question
A bank observes that customers frequently close accounts
after six months of inactivity. It introduces proactive engagement calls before the sixth month. This strategy primarily aims at:Solution
Retention strategies focus on preventing churn by maintaining engagement. Proactive calls aim to strengthen relationship before customers leave. Why Other Options Are Incorrect • A: Increasing market share, not preventing churn. • B: Acquiring new customers, not retaining existing ones. • D: Introducing new products. • E: Competing on cost. Banking Example: Reminder calls encouraging dormant account holders to transact.
Basel III capital regulations are based on 3 mutually reinforcing pillars. These pillars are:
I. Minimum Capital Standards <...
Which committee recommended the establishment of RRBs?
Lead Bank Scheme was introduced in:
Export Credit Guarantee Corporation of India comes under the administrative control of ______________.
Which bank pioneered the SHG-Bank linkage model?
Primary Agricultural Credit Societies (PACS) operate at the:
The sponsor banks of RRBs are usually:
What does the Net Stable Funding Ratio (NSFR) require?
Which of the following category(s) is/are covered under Agriculture for which the banks can fulfil the criteria under Priority Sector lending?
Which of these institutions is NOT directly involved in rural credit?
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