Question
A CRM is only effective if it
includes:Solution
Customer experience management (CEM) involves managing the customers' interactions with the organization at all levels and at all touchpoints (direct and indirect contacts of the customer with an organization) so that the customer has a positive impression of the organization, is satisfied with the experience, and will remain loyal to the organization.
Who was the title sponsor of the Ultimate Table Tennis league recently?
Which one among the following commands is used to check he error status of hard disk drive?
Who among the following pioneered the movement in the support of widow remarriage and girls’ education in Andhra region?
Public sector banks are required to maintain how much % of CRAR(Capital to Risk Weighted Assets Ratio) to protect depositors and promote the stability a...
Which Commission was appointed by the central government to examine issues related to Centre-State relations?
Which of the following dance forms is associated with the state of Arunachal Pradesh?
Which of the following nations retained its ICC T20 Women’s World Cup Crown in March 2020?
EM Subramaniam was an exponent of the ________, a musical instrument.
Who among the following singers has been awarded with Bharat Ratna?
On which festival did the Jallianwala Bagh Massacre take place?