New Enroll in RBI Grade B New Batch - Starts on May 21

    Question

    Which of the following is not a ground for rejection of

    a complaint by Banking Ombudsman?
    A The complaint is beyond the pecuniary jurisdiction of Banking Ombudsman Correct Answer Incorrect Answer
    B The complaint is frivolous Correct Answer Incorrect Answer
    C The complaint is without any sufficient cause Correct Answer Incorrect Answer
    D The complaint is pursued by the complainant with reasonable diligence Correct Answer Incorrect Answer
    E All are valid grounds Correct Answer Incorrect Answer

    Solution

    Section 13 of Banking Ombudsman Scheme 2006 -Rejection of the complaint.- The Banking Ombudsman may reject a complaint at any stage if it appears to him that the complaint made is:-(a) not on the grounds of complaint referred to in clause 8; or (b) beyond the pecuniary jurisdiction of Banking Ombudsman prescribed under clause 12; or (c) frivolous, vexatious, malafide; or (d) without any sufficient cause; or (e) that it is not pursued by the complainant with reasonable diligence; or (f) in the opinion of the Banking Ombudsman there is no loss or damage or inconvenience caused to the complainant; or (g) requiring consideration of elaborate documentary and oral evidence and the proceedings before the Banking Ombudsman are not appropriate for adjudication of such complaint

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