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    Question

    In the context of Management Information Systems (MIS),

    which of the following best describes the role of a decision support system (DSS)?
    A To manage and store operational data Correct Answer Incorrect Answer
    B To generate routine and regular reports for daily operations Correct Answer Incorrect Answer
    C To assist in decision-making by analyzing complex data and providing insights Correct Answer Incorrect Answer
    D To monitor and control real-time system performance Correct Answer Incorrect Answer
    E To automate repetitive tasks and workflows within an organization Correct Answer Incorrect Answer

    Solution

    A Decision Support System (DSS) is a specialized class of information systems that helps organizations make decisions by analyzing large amounts of data, often in a complex or unstructured format. Unlike traditional management information systems (MIS), which provide routine and structured reports, a DSS is designed to support decisions in situations where problems are not clearly defined. It does so by using analytical tools, data modeling, and simulations to help decision-makers understand the implications of different scenarios. For example, a DSS might assist in financial forecasting, resource allocation, or product development by providing real-time data analysis and decision options. Why Other Options Are Incorrect :

    1. To manage and store operational data : This is the function of an operational information system (OIS), not a DSS.
    2. To generate routine and regular reports : This is typical of an MIS, which handles structured data reporting for routine operations, whereas a DSS focuses on decision-making support.
    3. To monitor and control real-time system performance : This describes functions more closely related to real-time monitoring systems, not DSS.
    4. To automate repetitive tasks : This is the role of workflow automation systems, which are designed to handle repetitive tasks efficiently, unlike DSS, which focuses on decision support.

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