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The Churn Rate is the most relevant metric for analyzing customer retention and predicting customer churn. It measures the percentage of customers who leave your service during a given period. By analyzing churn rate patterns, you can identify the factors contributing to customer attrition and develop strategies to mitigate this loss. For predicting churn, focusing on customers who are likely to leave based on historical data and behavior is essential, making churn rate the most direct measure of customer retention. Why Other Options Are Wrong : A) Incorrect : Customer Lifetime Value (CLV) is important for understanding the long-term value of customers but does not directly measure churn or predict which customers will leave. C) Incorrect : The Net Promoter Score (NPS) measures customer satisfaction and loyalty but does not directly indicate which customers are likely to churn in the near future. D) Incorrect : Customer Acquisition Cost (CAC) tracks how much it costs to acquire a new customer, not the rate at which existing customers leave the service. E) Incorrect : Average Revenue Per User (ARPU) is useful for revenue analysis but does not provide direct insights into customer churn behavior.
127.08 – [17.02 + 3 of (6.50 – 0.5 × 2.02)] = ?
8 is related to 512 following a certain logic. Following the same logic, 12 is related to 1728. To which of the following is 15 related, following the s...
How many pages of book Z did Sania read on Sunday?
Statement 1 – The book has 300 pages out of which two-thirds were read by her before Sunday<...
The second number in the given number pairs is obtained by performing certain mathematical operation(s) on the first number. The same operation(s) are ...
Select the option that is related to the fourth term in the same way as the first term is related to the second term.
Song : Listener :: ? : Viewer
Which two numbers should be interchanged to make the given equation correct?
14 + 32 − 56 ÷ 28 × 5 = 40
In a certain code language, MILLION is written as IMLLOIN. How will HILTON be written as in that code language?
Select the option that is related to the fifth letter-cluster in the same way as the second letter-cluster is related to the first letter-cluster and th...
Looking at the picture on the wall, he said "My sister-in-law S's husband Q's son N had a sister R". How is S related to R?