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    Question

    Which of the following institution has been a top

    performer in the resolution of cases received through the Centralized Public Grievance Redress and Monitoring System (CPGRAMS)?
    A UPI Correct Answer Incorrect Answer
    B UIDAI Correct Answer Incorrect Answer
    C Bharat Pay Correct Answer Incorrect Answer
    D NPCI Correct Answer Incorrect Answer
    E None of the above Correct Answer Incorrect Answer

    Solution

    The report was published by the Department of Administrative Reforms and Public Grievances (DARPG). In a statement released by the Ministry of Electronics and IT, it is stated that UIDAI is further committed in serving the people of India and has been a catalyst for both ease of living and business. UIDAI has been a top performer in the resolution of cases received through the Centralized Public Grievance Redress and Monitoring System (CPGRAMS). UIDAI is further committed to serving residents of India and has been a catalyst for both ease of living and ease of doing business. UIDAI has a robust grievance redressal mechanism in place comprising of UIDAI HQ Divisions, Regional Offices, Technology Centre and engaged Contact Centre partners, which is enabling UIDAI to resolve around 92% of CRM Grievances within 7 days.

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