Question
When a manager arranges meetings with representatives of
another organization to maintain external contacts and facilitate communication, which managerial role is being performed?Solution
According to Henry Mintzberg’s managerial roles framework, managers perform various interpersonal, informational, and decisional roles: • Figurehead → ceremonial duties such as representing the company at events. • Liaison → building and maintaining networks of contacts inside and outside the organization to facilitate communication and cooperation. • Disseminator → sharing important information with subordinates. • Spokesperson → representing the organization to outsiders through statements, reports, or media interaction. • Resource Allocator → deciding where to allocate financial, human, or material resources. Thus, when a manager organizes a meeting with team members of another organization to maintain connections, they are acting in the Liaison role.
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