Question

Read the following passage and answer the following 3 questions.  Organizational behavior is the applied behavioral science of employee interactions and organizational processes within a business or work environment. It gives employees a clear idea of what to expect from their workplace culture and managers an idea of how that culture may help or hinder their employees. The application of psychological sciences in the workplace is used to better understand the individuals and hierarchy structures. Organizational behavior is important in running an efficient and successful business. Studying OB can result in better workplace communication, a more hospitable work environment, and better conflict resolution. This not only benefits the company itself and the managers but the employees as well.

At which level of organisation behaviour does motivation, attitude, etc. affect the organisation behaviour?

A Individual Correct Answer Incorrect Answer
B Group Correct Answer Incorrect Answer
C Senior Manager Correct Answer Incorrect Answer
D Organisation Correct Answer Incorrect Answer
E Society Correct Answer Incorrect Answer

Solution

Personality, perception, learning, attitude, family background, training, motivation, job satisfaction, performance appraisal, leadership effectiveness, norms, values and ethics are the factors which affect the individual behaviour. Group dynamics, communication, organisational environment, individual and organisational culture affect group behaviour. Organisational structure, power & politics, status, relation with juniors & seniors, conflicts and culture affect the individual behaviour in the organisation.  

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